Key Account Development

Course Objective:

Building client partnerships

Create consistency for client management across the company

Key account development

Develop the right attitude, skills and motivation to take the client relationship to the nest level

Influencing skills

Deepen client communication

Course Content;

Moving account development to partnership

Assertiveness in handling customer queries or complaints

Channelling strengths and identifying weakness in client relationships

Being responsible for optimising client productivity

Becoming a part of your client's business

Differentiating your service to becoming the service of choice

Training programmes 

*Induction Programmes.

*Goal setting and instilling the value of KPI's.

*Opening the mind to business oppertunities.

*Client Management.

*Building and managing high performance teams.

*Time management and the art of delegation.

*Influencing and negotiation skills.

*Selling stylish business.

*Interview training including CBI.

*Motivating sales teams.

*Selecting vetting and short listing candidates.

*Key account development.

*Finding the best candidates resourcing made simple.

 

 

 

 

 

 

 

 

Winter / Spring Training Programme for 2011 from GMT

New Starter Package: For consultants (3 full days training for €300 per delegate)

Dates : Thursday 20th January, Thursday 27th January and February 3rd
Introduction to Recruitment

Candidate Coaching

Client Management

Small groups,

Active participation,

Creative and focused directly on the job.

Leadership Programme The Juggling Act: For team leaders ( 2 full day €150 per delegate per day) with follow up in day in 2 months.

Date: Wednesday 26th January and March 10th
Leading from the Front,

Detox your Desk

Developing High Performance Teams

Time Management including Conducting Effective Sales Meetings and Dealing with Conflict

Goal Setting for Target Driven Performance

Communication and Negotiation: For the more experienced consultant ( 1 day course €120)

Date: Tuesday 1st February
Understanding your own communication style

Communicating with Decision Makers

Negotiation Tactics and Strategies

Negotiation for Long Term Business Partnership and Closing Skills

Head Hunting: For the experienced recruiter (1 day course €120 per delegate)

Date: Tuesday 8th February
Understanding Search and Selection for High Value Deals

The approach Phase and getting Candidate ‘Buy In’

Market Mapping and Owning your Platform